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Durban – UMGENI Water scheduled a 19-hour shutdown to fix a broken scour valve on their raw water conveyance line on Thursday. This would result in a 50 percent reduction in the Durban Heights waterworks treatment capacity that supplies most areas in Durban.

In comparison, this closure would cause only 280 megalitres of water a day to be processed for delivery to eThekwini Water and Sanitation customers.

This is to allow minor work to be performed, and residents are encouraged to prepare for a limited period of time to be without water before the system can be refilled to its full supply.


Risk evaluations have been carried out and if this repair is not carried out, we are at risk of an emergency where further failure could lead to a shortage of supply for two months.

EThekwini Water and Sanitation Unit will enforce the temporary closure of strategic reservoir outlets during the 19 hours and recovery of the system in order to protect the network systems. Areas to be impacted by outages of water supply/low pressure/intermittent supply:

Consumers are advised to minimize usage by 50% during the week of this shutdown (one day before the shutdown date and three days after the shutdown date) and to ban the following water use activities during the shutdown week.

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